patientexperiencerounds

14 Aug 2019

Overcome Data Challenges to Deliver Better Patient Experience

HCAHPS, patientexperiencerounds, rounding, rounding analytics, comprehensive rounding, patientexperience

Rounding processes offer many benefits, from increasing patient safety and patient satisfaction scores, to improving Life Safety and patient experience. However, managers often overlook the[…]

10 Jul 2019

What Patient Experience Tool is Right For You?

roundingbestpractices, HCAHPS, leadershiprounds, patientexperiencerounds, patient satisfaction

Since the early 2000's, patient centered care, patient satisfaction, and the patient experience have become a major focus for healthcare.  Hospitals and healthcare networks have adopted and[…]

13 Jun 2019

Best Practices for ICare Rounding

roundingbestpractices, patientexperiencerounds, patient satisfaction

Integrity, Commitment, Advocacy, Respect, & Excellence are core values adopted by healthcare organizations.  Employees are expected to adopt and embrace these core values as they engage with[…]

14 Feb 2019

Purposeful Rounding Increases HCAHPS

nurserounds, HCAHPS, leadershiprounds, patientexperiencerounds, rounding

Rounding is a critical function in a healthcare environment and it occurs across multiple departments and impacts multiple disciplines.  To increase the number of satisfied patients and improve[…]

16 Jan 2019

3 Signs You Need a Rounding Solution

nurserounds, patientexperiencerounds, patientsafetyrounds, patient satisfaction, comprehensive rounding

Rounding is critical to a successful healthcare organization for so many reasons.  From patient satisfaction to life safety, rounds are an integral part of hospital operations and yet, many[…]

28 Jun 2018

Improving Patient Satisfaction Through Your Virtual Service Center

patientexperiencerounds, virtualservicecenter

Every department, every employee within a healthcare organization has an impact on patient satisfaction.  One of the groups that have an enormous impact on patient satisfaction is your Support[…]

19 Apr 2018

Improving Communication between Caregivers and Patients

nurserounds, preadmissionrounds, leadershiprounds, patientexperiencerounds, postdischargerounds

According to regulatory agencies, communication failure between doctors, nurses, and patients is the leading cause of medical and medication errors.  Errors impact not only patient safety and[…]

11 Jan 2018

Drive Positive Experience with Rounding

patientexperiencerounds, rounding, patient satisfaction

Each type of round drives patient experience in its own way.  But it is hard to tell specifically which round has the most impact.  The reason why:  all rounds, when done properly, greatly impact[…]

13 Oct 2017

Improve Patient and Employee Satisfaction with Rounding

HCAHPS, patientexperiencerounds, rounding

Rounding programs that focus on both employee satisfaction and patient satisfaction engage individuals in conversations that otherwise may not have occurred.  These conversations provide the[…]

12 Oct 2017

The Importance of Rounds in Discharge Planning

roundingbestpractices, nurserounds, patientexperiencerounds, rounding, patient satisfaction

Using rounds for Discharge Planning helps hospitals and healthcare networks avoid that last minute scrambling that often occurs when trying to coordinate patient care.  To ensure the most successful[…]