patient-satisfaction

10 Jul 2019

What Patient Experience Tool is Right For You?

roundingbestpractices, HCAHPS, leadershiprounds, patientexperiencerounds, patient satisfaction

Since the early 2000's, patient centered care, patient satisfaction, and the patient experience have become a major focus for healthcare.  Hospitals and healthcare networks have adopted and[…]

13 Jun 2019

Best Practices for ICare Rounding

roundingbestpractices, patientexperiencerounds, patient satisfaction

Integrity, Commitment, Advocacy, Respect, & Excellence are core values adopted by healthcare organizations.  Employees are expected to adopt and embrace these core values as they engage with[…]

16 Jan 2019

3 Signs You Need a Rounding Solution

nurserounds, patientexperiencerounds, patientsafetyrounds, patient satisfaction, comprehensive rounding

Rounding is critical to a successful healthcare organization for so many reasons.  From patient satisfaction to life safety, rounds are an integral part of hospital operations and yet, many[…]

11 Jan 2018

Drive Positive Experience with Rounding

patientexperiencerounds, rounding, patient satisfaction

Each type of round drives patient experience in its own way.  But it is hard to tell specifically which round has the most impact.  The reason why:  all rounds, when done properly, greatly impact[…]

01 Dec 2017

How Communication & Technology Can Improve Overall Patient Experience

nurserounds, HCAHPS, patient satisfaction

One of the most difficult components of an effective rounding program is getting buy-in from the staff that will be out on the floor performing the rounds.  Nurse managers have many fires to put[…]

12 Oct 2017

The Importance of Rounds in Discharge Planning

roundingbestpractices, nurserounds, patientexperiencerounds, rounding, patient satisfaction

Using rounds for Discharge Planning helps hospitals and healthcare networks avoid that last minute scrambling that often occurs when trying to coordinate patient care.  To ensure the most successful[…]