leadershiprounds

10 Jul 2019

What Patient Experience Tool is Right For You?

roundingbestpractices, HCAHPS, leadershiprounds, patientexperiencerounds, patient satisfaction

Since the early 2000's, patient centered care, patient satisfaction, and the patient experience have become a major focus for healthcare.  Hospitals and healthcare networks have adopted and[…]

14 Feb 2019

Purposeful Rounding Increases HCAHPS

nurserounds, HCAHPS, leadershiprounds, patientexperiencerounds, rounding

Rounding is a critical function in a healthcare environment and it occurs across multiple departments and impacts multiple disciplines.  To increase the number of satisfied patients and improve[…]

19 Apr 2018

Improving Communication between Caregivers and Patients

nurserounds, preadmissionrounds, leadershiprounds, patientexperiencerounds, postdischargerounds

According to regulatory agencies, communication failure between doctors, nurses, and patients is the leading cause of medical and medication errors.  Errors impact not only patient safety and[…]

05 Apr 2018

Benefits of Patient Engagement

roundingbestpractices, nurserounds, leadershiprounds

The landscape of healthcare is constantly evolving, especially the landscapes of the patient, the physicians, nurses, and caregivers.  At the same time, the industry is evolving with regulatory[…]