19 Apr 2018

Improving Communication between Caregivers and Patients

nurserounds, preadmissionrounds, leadershiprounds, patientexperiencerounds, postdischargerounds

According to regulatory agencies, communication failure between doctors, nurses, and patients is the leading cause of medical and medication errors.  Errors impact not only patient safety and[…]

05 Apr 2018

Benefits of Patient Engagement

roundingbestpractices, nurserounds, leadershiprounds

The landscape of healthcare is constantly evolving, especially the landscapes of the patient, the physicians, nurses, and caregivers.  At the same time, the industry is evolving with regulatory[…]

07 Mar 2018

Using Rounding Analytics to Drive Process Improvement

infectionprevention

We know adopting an electronic round process returns many far-reaching benefits like increasing patient safety and patient satisfaction scores, and improving compliance with Life Safety and[…]

22 Feb 2018

Positively Impact Safety with Rounding

roundingbestpractices, patientsafetyrounds

While weekly safety rounds demonstrate an organization’s commitment to safety, leadership walk rounds are an opportunity to further reinforce that promise by bringing managers and leaders out of[…]

09 Feb 2018

Ensure Compliance with Hand Hygiene Policies

infectionprevention, rounding

Proper hand hygiene is one of the most important ways to reduce the spread of infections.  Hospitals and healthcare networks are drawing increasing attention from patients, and regulatory agencies[…]

11 Jan 2018

Drive Positive Experience with Rounding

patientexperiencerounds, rounding, patient satisfaction

Each type of round drives patient experience in its own way.  But it is hard to tell specifically which round has the most impact.  The reason why:  all rounds, when done properly, greatly impact[…]

13 Dec 2017

Make Safety Monitoring Part of Your Rounding Initiative

infectionprevention, patientsafetyrounds

Hospitals assess patient safety through many different metrics that include compliance with both regulatory and national patient safety goals.

01 Dec 2017

How Communication & Technology Can Improve Overall Patient Experience

nurserounds, HCAHPS, patient satisfaction

One of the most difficult components of an effective rounding program is getting buy-in from the staff that will be out on the floor performing the rounds.  Nurse managers have many fires to put[…]

13 Oct 2017

Improve Patient and Employee Satisfaction with Rounding

HCAHPS, patientexperiencerounds, rounding

Rounding programs that focus on both employee satisfaction and patient satisfaction engage individuals in conversations that otherwise may not have occurred.  These conversations provide the[…]

12 Oct 2017

The Importance of Rounds in Discharge Planning

roundingbestpractices, nurserounds, patientexperiencerounds, rounding, patient satisfaction

Using rounds for Discharge Planning helps hospitals and healthcare networks avoid that last minute scrambling that often occurs when trying to coordinate patient care.  To ensure the most successful[…]